The Crest at Elm Tree

The Crest has become Lancasters most loved Luxury apartment community. If you're looking for prime location, exceptional service, upscale living and superior amenities. The Crest at Elm Tree has everything you need to enable a resort lifestyle.

Ratings & Reviews

Overall Rating

5
(18 reviews)
100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by David Y. - |Recommended: YesAwesome Place To Live So Far. — Awesome place to live so far.
response from property -Thank you for the wonderful review of our community. We're glad to hear you've enjoyed living here, and that we've helped make your experience a positive one.
submitted by Eveline N. - |Recommended: YesLike Living At A Well Run Country Club — Mindy, Marlyn and the rest of the office staff are always professional and helpful, couldn't be better. The Maintenace response time is always right away like my recent air conditioning problem, called on a Sunday a technician was in my apartment in less than an hour and problem fixed. The grounds are impeccable. To sum it all up if you want to live somewhere safe, quiet, beautiful like no other place in Lancaster county move here you will be pleasantly surprised. Couldn't be happier Jeff and Eveline
response from property -Thank you so much for your glowing review! We’re delighted to hear that Mindy, Marlyn, and the rest of our office staff have been able to provide you with professional and helpful service. We take pride in our maintenance team's quick response time and are glad to know your air conditioning issue was resolved promptly. We're also pleased that you find our grounds impeccable and that you feel safe and comfortable in our community. Your kind words about the beauty and tranquility of our location in Lancaster County mean a lot to us. Thank you again for your high praise. We’re thrilled to have you as part of our community and are here to ensure your continued happiness. If there’s anything more we can do for you, please don’t hesitate to reach out.
submitted by Steven L. - |Recommended: YesUnit Maintenance — Put in a ticket for 2 issues on Sunday evening. Upon returning home Monday evening from work, the work was completed with new components. Very pleased with the speed and workmanship.
response from property -Thank you so much for your great review! We appreciate your taking the time to provide your feedback, and are glad to hear that you've had such a wonderful experience so far. If there is anything we can do, please feel free to call or stop by our office.
submitted by Samuel W. - |Recommended: YesGreat Place To Live — We have been here for 5 years and have been treated exceptionally well. Building and grounds are kept in excellent shape. Staff is more than helpful and there is plenty of parking. I cannot say enough about how good this place is.
response from property -Thank you for your review. We're glad to hear that you have loved living at The Crest at Elm Tree. Thank you for taking the time to provide your honest feedback, and please let us know if there is anything else we can do to keep your experience here a positive one!
submitted by Daniel A. - |Recommended: YesBeautiful Property To Live — The crest at Elm, is a very special place to live. The staff, is very friendly and accommodating.
response from property -Thank you for taking the time to rate our community; we are always glad to hear feedback from our residents. Thank you, also, for your kind words about our staff, we're glad you've been happy with your service here!
submitted by MARCIA L. - |Recommended: Yes1202 — Great place to live
response from property -Thank you for taking the time to review The Crest at Elm Tree, Marcia! We are glad to have earned your 5-star rating.
submitted by Marsha K. - |Recommended: YesLove, Love, Love This Place — Moved in just about a month ago Maintenance response for my one and only call was great. Office staff is friendly and helpful. And my neighbors have made me feel completely at home
response from property -Thank you for taking the time to rate The Crest at Elm Tree, Marsha! We are glad to have earned your 5-star rating. Please let us know if there is anything more we can do for you.
submitted by Justin L. - |Recommended: YesGreatly Satisfied — After moving so many times, I finally found a best i identity as home
response from property -Thank you for the 5-star rating of The Crest at Elm Tree, Justin! We are glad to be the place you've chosen to call home.
submitted by Patricia W. - |Recommended: YesElm Crest — My husband and I have just finished our ninth year at the Crest and we enjoy it immensely.
response from property -Thank you for taking the time to rate The Crest at Elm Tree, Patricia! We are glad to know how much you and your husband have enjoyed your experience here and look forward to having you as Residents for years to come!
submitted by Cameron M. - |Recommended: YesGreat Place To Live — I've lived here at The Crest at Elm Tree for about 2 years. The properties are very nice. The Office maintenance staff are very responsive and friendly. Noise level is great. Overall great place to live.
response from property -Thank you for taking the time to rate us, Cameron! We are glad to know how much you've enjoyed your experience at The Crest at Elm Tree and look forward to having you as a Resident for years to come.
submitted by Paul F. - |Recommended: YesNone — none
response from property -Thank you for taking the time to rate us, Paul! We're glad to know you'd recommend The Crest at Elm Tree.
submitted by Martha D. - |Recommended: YesLove The Crest — My husband and I have lived here for over 4 months now, and WE LOVE THE CREST There is not one thing I can say negatively about this complex. Everyone is so friendly and helpful. The maintenance staff are terrific, and come to help right away. We couldn’t be happier Thank you to everyone who makes this a wonderful place to live 💕
response from property -Thank you for the wonderful review of The Crest at Elm Tree, Martha! We are so pleased to know how much you and your husband love living here and we look forward to having you as a Resident for years to come.
submitted by Adnaan A. - |Recommended: Yes1-Year Review — Just wish it was a little cheaper.
response from property -Thank you for the 5-star rating, Adnaan! If there's anything you'd like to discuss with our team, please feel free to call or stop by the leasing office.
submitted by Ann G. - |Recommended: YesNoise — We have lived here for 16 years and our only complaint is noise, both traffic and noise the comes thru the ceiling from our upstairs neighbor. I'm not complaining about the neighbors, we have had many different neighbors in our 16 years here, it's that there seems to be zero sound dampening material between the floors. Tom
response from property -Thank you for the 5-star rating, Ann! We appreciate your feedback; if there's anything you'd like to discuss with our team, please feel free to call or stop by the leasing office.
submitted by ALBERT L. - |Recommended: YesBuilding 1200 — Doing a great job
response from property -Thank you for the 5-star rating, Albert! Please let us know if there is anything more we can do for you.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Crest at Elm Tree, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Crest at Elm Tree, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose