Management Team

Biography

Staci Gelfound is President of WPM’s Association Management Division, overseeing the company’s portfolio of condominium and homeowner association clients. She brings over 30 years of experience to the role and is a well-respected leader in the industry at both regional and national levels.

Prior to joining WPM, Staci served as Vice President for FirstService Residential’s Bethesda office. Her career also includes an 11-year tenure as CEO/President of Association Integrated Management Services, LLC, and various leadership roles with Armstrong Management Services, Inc., Summit Management Services, MacDonald Management and Smartstreet, a service of RBC.

Staci has been a member of the national faculty for the Community Association Institute (CAI) since 2007. She currently serves on the National CAI Community Association Managers Council and served on the Washington Metropolitan Chapter Community Associations Institute (WMCCAI) where she was Chapter President in 2005-2006 and was inducted into WMCCAI’s Hall of Fame in 2010. Staci also held positions as Chair and Vice Chair with the Montgomery County Commission on Common Ownership Communities (CCOC), which serves as an advisor to the County on legislative issues and focuses on improving the quality of life in common ownership communities through public awareness, board education and training, and dispute resolution.

Staci holds multiple industry designations from CAI, including Certified Manager of Community Associations (CMCA®), Association Management Specialist (AMS®), and the Professional Community Association Manager (PCAM®), the highest professional recognition available nationwide to managers who specialize in community association management. She is also active in the local community and is a longtime resident of Montgomery County, Maryland.

Biography

Tim Lewis is Executive Vice President of Strategic Investment for WPM Real Estate Management, where he leads strategic growth initiatives, including investment analysis, acquisitions, and enterprise-level projects that support the company’s long-term sustainability. He brings more than 30 years of executive experience in finance, strategic advisory services, and real estate, with a background that spans mergers and acquisitions, operational leadership, and investment strategy across multiple industries.

Tim served as a strategic advisor to WPM before joining the organization full-time as Chief Financial Officer in 2019. His professional experience includes leadership positions with Chesapeake Corporate Advisors, NeighborCare, Adaptive Trade, Signet Bank (now Wells Fargo), Ernst & Young Corporate Finance Consulting, and MNB/Equitable Bank (now Bank of America). His career also includes roles as President and COO of Ripken Holdings and CFO/COO at the Becker Group, Ltd., a nationally recognized experiential marketing solution provider.

Tim is a CPA and Certified Merger & Acquisition Advisor (CMMA). He earned his Bachelor of Science degree from Cornell University and his MBA from the University of Maryland. He is a 2016 Leadership Maryland graduate and was named one of Maryland's Top 25 CFOs in 2023 by Finance and Investing.

Tim is an Adjunct Professor at Stevenson University’s Brown School of Business and Leadership. He has served on numerous boards, including Leadership Howard County, The Jim Rouse Entrepreneurial Fund, The Baltimore Washington Corridor Chamber, the Accounting Advisory Board at Loyola University, and the Development Committee for Catholic Charities of Baltimore. served as co-chair for 12 years, with all proceeds benefiting Our Daily Bread, a Baltimore meal program serving those in need Tim enjoys cycling, swimming, and spending time with his family.

Biography

Melissa Gambuto is President of WPM’s Multifamily Real Estate Division and has 25 years of experience in the multifamily residential industry. As part of the company’s strategic succession planning, she joined WPM in 2019 as Regional Property Manager and served as Director of Operations before taking over as Division President.

Prior to WPM, Melissa’s career included various property management and senior leadership positions with companies such as Bozzuto, Greystar and Kettler. She has managed a wide variety of property types, sizes and locations, giving her a breadth of experience and industry knowledge across all aspects of multifamily management.

Under Melissa’s leadership, WPM has significantly grown its multifamily portfolio and expanded its professional development and mentorship programs, incorporating self-paced and on-demand learning options as well as digital 3D Virtual Reality Simulation tools for service teams. She also established a dedicated trainer position, responsible for functional job training, curriculum, career pathways, and leadership development.

Melissa holds the Certified Property Manager (CPM®) designation from the Institute of Real Estate Management (IREM), the elite mark of distinction for property managers that designates them as reliable, committed authorities in the industry. She is a frequent guest speaker at industry events on the local, regional and national levels, and was featured at the national 2022 Multifamily Women® Summit and IREM’s regional Innovation Conference. She is actively involved and has held board-level and committee positions with IREM Chapter 16 and the Maryland Multi Housing Association (MMHA). She earned her Bachelor of Science degree from Towson University and is a lifetime resident of Baltimore.

Biography

Kristen Ferguson is Director of Human Resources at WPM Real Estate Management. She has over 20 years of experience in human resources and management, including the development of policies and procedures focused on learning and development, as well as employee relations, workforce planning, compensation, and recruiting. She is also well-versed in strategic planning, conflict resolution and performance issues.

Kristen joined WPM in 2015 as an HR Generalist and was later promoted to Senior Manager for Human Resources, where she worked closely with divisional leaders to identify business unit staffing and training needs, as well as recognize potential problems and propose effective solutions to meet business requirements. Prior to joining WPM, Kristen held HR leadership positions with a number of small start-up companies as well as large, multi-state employers such as Target and Under Armour.

Kristen holds multiple industry credentials including, the Senior Professional in Human Resources (SPHR). Certified Training Facilitator, and COVID-19 Contact Tracing Certification. Kristen is a member of the Maryland Multi-Housing Association (MMHA) and serves on the Association’s HR Council. In addition, she is a member of the Society for Human Resource Management (SHRM) and the Chesapeake Human Resources Association (CHRA)

Kristen earned her M.S. in Human Resources Management from Troy State University and B.S. from Hood College. She is actively involved in the community and has served on numerous Recreation Council Boards as well as the Ravens on the Rise Advisory Committee for the Baltimore Ravens.

Biography

Bill Wolf is Senior Director of Information Technology at WPM Real Estate Management with more than 33 years of experience in information technology. He is responsible for evaluating the company’s information technology capabilities against business needs and planning, supporting infrastructure processes, driving continual process improvement, and advising leadership on effectively leveraging technology to help shape business practices and methodologies.

Prior to joining WPM in 2015, Bill held director-level technology roles at Transwestern Commercial Services, Royal Farms, Peak Technologies and Manekin. He has provided guidance and managed all aspects of hardware and software proposals, staffing, and project implementation. His career also includes work as an independent information technology consultant, as well as various IT positions at Haven Custom Homes, Oxford Development and The Rouse Company.

Bill participates in the company’s future planning committees in the Multifamily and Association divisions. Bill is Information Technology Infrastructure Library (ITIL 3.0) certified and earned his Bachelor of Science degree in Business Administration from Towson University. He was awarded WPM’s Outstanding Achievement Award in 2017. He also holds a license in residential real estate.

Biography

Brent Gratton is Vice President of Marketing for WPM Real Estate Management. In addition to directing the overall marketing strategy for WPM’s multifamily portfolio, he also oversees the company’s corporate marketing and communications and advises on marketing strategy for business development. He has over 30 years of sales and marketing experience, with more than 15 years working in the residential and commercial property management industry.

Since joining WPM in 2012, Brent has been instrumental in transforming the perceptions of the company's associates, clients, residents, and prospective residents through the use of the internet and digital media. He currently serves as Chair for both WPM’s Community Impact Committee and the Multifamily Marketing & Training Committee and is a member of the Multifamily Recruiting Committee as well as the division’s Next Leadership Group. Prior to his role as Vice President, Brent served as Director of Multimedia Marketing and Communications for WPM’s Multifamily Real Estate division. He directed the marketing efforts of over 20 lease-up properties as well as managed the ongoing marketing efforts of over 50 stabilized properties in distinct markets throughout Maryland, Pennsylvania, Delaware, and Virginia.

Brent is active with the Institute of Real Estate Management (IREM) and the Maryland Multi-Housing Association (MMHA). He is continuing his education with IREM and is currently a Certified Property Manager (CPM) candidate. He is also certified in Google Ads Display & Google Ads Search and helped WPM earn Google Partner Status in 2021. Brent was awarded WPM Real Estate Management's Outstanding Achievement Award in 2014 and again in 2016. In 2024, Brent was named Corporate Employee of the Year by the Maryland Multi-Housing Association (MMHA). A lifetime resident of Baltimore, Brent graduated from Baltimore Polytechnic Institute and holds a bachelor’s degree from Towson University.

Biography

Michael “Mike” Mangum serves as Vice President of WPM’s Maintenance and Construction Services Division and brings over 20 years of industry-related experience to the role. He oversees all of the company’s service operations and sets standards and policies that ensure compliance, create greater operational efficiency, accelerate response times, and deliver the highest levels of customer service for WPM’s clients. Additionally, he is focused on advancing the division and opening up new lines of services support that are tailored to meet client needs, including project management and consulting, onsite staff augmentation, due diligence, navigating insurance claims, as well as technical support and oversight for major property initiatives and capital projects.

Most recently, Mike served as Director of Operations for the division, where he led the effort to bring service under one roof at WPM. Prior to that role, he served as Maintenance Operations Advisor for WPM’s Multifamily Real Estate Division and was responsible for growing and expanding WPM’s service operations and training programs. He joined WPM in 2009 as a service technician, was promoted to Service Manager two years later, and continued to take on additional service responsibilities.

Mike is a founding member and chair of WPM’s Service Committee, which guides the development of service policies and service training programs for WPM Associates. He is a 2017 graduate of WPM’s Future Leaders in Training of Excellence (FLITE) program and helped create WPM’s Service Mentoring and Response Training (SMART) program, where he continues to serve as a Senior Mentor. He has been actively involved with the Maryland Multi-Housing Authority (MMHA) and currently serves on the MMHA Service Training Academy Board. Well-respected in the industry, Mike has received multiple honors, including WPM’s Outstanding Achievement Award in 2022.

Biography

Mark Caplan serves as Chairman of the WPM Management Committee. He is President and Chief Executive Officer of The Time Group, a Baltimore-based real estate investment company with interests in approximately 6,000 units of multi-family, manufactured housing, and senior living. He is the managing member of Washington Place Equities, a development firm specializing in mixed use urban historic renovation and new construction, and also serves as Chairman of the Management Committee for Madison Capital, an independent vehicle and equipment financing firm he co-founded in 1984.

Mark currently sits on the Board of Capital Bank (Nasdaq CBNK). He has served on the boards of multiple financial institutions, including both Sterling Bank and Trust and Bay Bank, FSB, prior to their acquisitions. He also has been a board member for multiple not-for-profit institutions, including the Enoch Pratt Free Library, the Downtown Partnership of Baltimore, The Walters Art Museum, The Bryn Mawr School, The Gilman School, Center Stage, Saint Ignatius Loyola Academy, The Real Estate Board of the Columbia Business School, Charles Street Development Corp, and Baltimore Educational Scholarship Trust.

A periodic guest speaker on real estate investing, Mark has been invited to lecture at the Wharton Business School, Columbia University School of Business, the Carey School of Business at Johns Hopkins University, the Stern School of Business at NYU, the Georgetown University School of Business, Loyola University, and the University of Maryland School of Law. A Baltimore native, he earned his MBA from The Columbia Business School on a Dean’s Fellowship and holds a Bachelor of Arts degree in Social and Behavioral Sciences from Johns Hopkins University. He also is a graduate of the Gilman School in Baltimore.

Biography

Leonard Frenkil, Jr., serves on the WPM Board of Directors and is Executive Vice President of The Time Group, a real estate investment company with holdings throughout the Mid-Atlantic region. He is a founding member of WPM and Past President of the Multifamily Real Estate Division. He continues to teach WPM’s internal culture and leadership courses and serves as a strategic advisor, providing guidance and mentorship to WPM clients and Associates.

Leonard joined WPM as a founding member in 1992. During his tenure, the company expanded its management portfolio and grew from 50 to 500 employees. Leonard was responsible for establishing the company’s education and professional development leadership training, setting the stage for what has become a critical part of the company’s DNA and its long-term success.

Active in the real estate industry, Leonard has served as Board Member and President for the Institute of Real Estate Management (IREM®) Maryland Chapter 16, Board Member and President of the Maryland Multi-Housing Association (MMHA), and Board Member of the Apartment Builders and Owner’s Council for the Home Builder Association of Maryland. He holds the designation of Certified Property Manager (CPM®) and is a graduate of the Gilman School in Baltimore.

A sought-after industry expert, Leonard speaks frequently at industry events and has been published in both regional and national real estate publications. He has taught real estate courses for the Greater Baltimore Board of Realtors, the National Apartment Association, and has been part of the IREM’s international faculty for 25 years. In 2007 he became the 19th recipient of the Lloyd D. Hanford Distinguished Faculty Award for IREM.

Biography

Constance R. Caplan serves on the WPM Board of Directors and is Chairman of The Time Group, a real estate investment company in Baltimore, Maryland. She earned her Bachelor of Arts degree in American Civilization from Goucher College and a Master’s Degree in Political Science from Johns Hopkins University.

Connie is a Trustee Emerita of the Johns Hopkins University Board, a member of the Council of Emeriti, and an honorary member of the Krieger Arts and Sciences Advisory Board. She serves on the Board of Directors of the Johns Hopkins Medicine Deans Council and the Development Committee for the Bloomberg School of Public Health. Connie is also a member of the Downtown Partnership, an Honorary Trustee of the Baltimore Symphony and Community Foundation of Baltimore, Founder of the Mount Vernon Cultural District in Baltimore.

Connie is also actively engaged in New York. She is a member of the Museum of Modern Art and serves on its International Council and Architecture and Design Committee. She is also a member of the Chairman’s Council and Conservation Committee for the Whitney Museum of American Art. In Washington, DC Connie serves as a member of the National Gallery’s Collectors Committee.

Biography

Victor Beccio is Head of Human Resources for WPM Real Estate Management and has over 20 years of experience in human resources, organizational development, and executive coaching. He has worked in multiple industries with both large global Fortune 500 companies and startup businesses, leading organizations through transformational change and aligning the people function to the overall business strategy.

Victor started his career with T. Rowe Price, a publicly owned global investment management firm, where he advanced his career in human resources, eventually serving as Vice President, Human Resources Business Partner. He later became Managing Director of People Strategy for Morning Consult, a business intelligence company specializing in research technology and named one of the fastest growing technology companies in North America. His professional experience also includes consulting with companies across various industries where he helped leaders identify emerging challenges and create strategies for greater HR optimization, service delivery, and organizational growth.

Victor earned his Master of Science in Human Resources Development from Towson University and holds a dual Graduate Certificate in Human Capital & Effective Organizations and Organizational Design from the University of Southern California, Marshall School of Business. Additionally, he is a Prosci™ Certified Change Management Practitioner and is certified in the Birkman Method, Drexler-Sibbet Team Performance Model, the Hogan Assessment, Korn Ferry Voices® 360, and LEGO Serious Play. He also has been recognized by the Association of Talent Development (ATD), receiving two BEST awards for enterprise-wide success stemming from employee talent development.

Biography

Rebecca Smith is Marketing & Business Development Director for WPM’s Multifamily Real Estate Division. She is responsible for helping client communities grow their brands through strategic leasing and marketing initiatives. Her work helps WPM deliver service excellence and consistent levels of engagement with clients, residents and employees across WPM’s multifamily portfolio. She also serves as part of WPM’s predevelopment consulting team, helping clients understand the competitive environment and resident demographics as well as market rates and desirability of certain amenities within specific markets.

Rebecca joined WPM in 2015 as a Leasing Specialist. She continued to take on more responsibility, serving as a Multi-Site Leasing Manager, Regional Leasing and Marketing Coordinator, Property Manager, and Senior Leasing Manger for New Developments, before being promoted to her current role as Marketing & Business Development Director for the division. She also serves on WPM’s Marketing and Training Committee and its Recruitment Committee.

Rebecca earned her Certified Apartment Leasing Professional (CALP) designation from the National Apartment Association (NAA) and is an active member of both the Virginia Apartment Management Association (VAMA) and the Maryland Multi Housing Association (MMHA). She is a frequent guest speaker for industry events and outlets, including NAA’s Apartmentalize Conference, Modern Multifamily Podcast, and Multifamily Leadership. She also participates in Entratavators, an Entrata software user and innovation group for property managers. Rebecca earned her BA in Communication Arts and Environmental Studies from Salisbury University. She is also a member of the Charles Street Development Executive Board, supporting economic development in downtown Baltimore.

Biography

Julie Parks is Chief Financial Officer for WPM Real Estate Management, where she leads the company’s financial strategy and oversees corporate finance functions across the organization. She has nearly 30 years of accounting and financial leadership experience across diverse industries, with deep expertise in real estate, property management, and government compliance.

Since joining WPM in 2021, Julie has played an increasingly influential role in strengthening the company’s financial operations and supporting informed decision-making at the enterprise level. She is known for her ability to analyze complex financial information, identify trends and potential risks, and translate data into clear, actionable insights that support both day-to-day operations and long-term growth. Her disciplined approach to financial reporting and strategic partnership with leadership teams helps ensure clarity, consistency, and confidence across the organization.

Throughout her career, Julie has demonstrated strong leadership and collaboration skills, fostering high-performance work environments and mentoring team members to achieve shared success. Her ability to convey complex financial information in clear, concise terms has facilitated effective communication with stakeholders at all levels.

Julie earned her Master of Science in Accounting from American University and her Bachelor of Arts in Economics from the University of Rochester. She has served on the Executive Board and as a Trustee at Temple Beth Shalom in Arnold, MD, and previously served as the Treasurer for Ulmstead Swim Club. She earned WPM’s Accounting Shining Star Award in 2022 and was awarded WPM's Outstanding Achievement Award in 2023. Her combination of technical expertise, strategic insight, and commitment to fostering teamwork exemplifies WPM’s core values, making her an invaluable leader as the company continues to grow and thrive.

Biography

Chris Merrill is the in-house Senior Legal Counsel for WPM Real Estate Management, where he provides comprehensive legal support to the company and its clients. His expertise spans a wide range of real estate matters, including landlord/tenant, compliance with Fair Housing laws, civil litigation, real estate transactions, and governance for homeowner associations and condominiums.

Prior to joining WPM in 2025, Chris worked with WPM and its clients as outside counsel, building a deep understanding of its operations, properties, and clients. This background enables him to deliver timely, tailored legal counsel that aligns with the unique demands of the property management industry. As a real estate investor and licensed broker, Chris brings practical, real-world experience to his work, emphasizing efficient and effective solutions. Previously, Chris has held leadership roles at several Maryland law firms, including McNees Wallace & Nurick LLC and Sagal, Filbert, Quasney & Betten, P.A.

Chris earned his J.D. magna cum laude from the University of Baltimore School of Law and his B.A. in Business Administration and Accounting from McDaniel College. He is an active member of the Maryland Multi-Housing Association, where he has taught Fair Housing courses and served on the legislative committee.

Biography

Korrie Borkowski is the Director of Operations for WPM’s Multifamily Real Estate Division, bringing 25 years of industry experience and a deep understanding of property operations, team leadership, and client relations. In this role, she works closely with the division President to lead daily operations, while providing strategic leadership to guide regional managers and their teams to deliver outstanding results.

Since joining WPM in 2022 as Regional Property Manager, Korrie has helped drive efficiency and enhance resident experiences across the division. She was promoted to Senior Regional Property Manager in 2024, where she has been instrumental in optimizing operations, building high-performing teams, and driving exceptional client relationships. Recognized for her problem-solving mindset and collaborative leadership, Korrie brings people together to address challenges and implement solutions that improve performance and streamline processes. Her dedication to excellence earned her WPM’s Outstanding Achievement Award in 2024.

Korrie began her career in multifamily property management as a Leasing Consultant, and steadily progressed through roles including Assistant Property Manager, Property Manager, and Regional Property Manager. She has led strategic initiatives to improve maintenance operations, increase resident retention, and drive revenue growth, all while fostering a culture of innovation, trust, and exceptional service, with both her teams and clients.

Korrie holds the Certified Apartment Portfolio Supervisor (CAPS) certification and is an active member of the Institute of Real Estate Management (IREM) and Maryland Multifamily Housing Association (MMHA), where she previously served on the board.

Biography

Brad Kelly is Senior Director of Accounting for WPM Real Estate Management, where he oversees the day-to-day accounting operations across the organization. With more than 20 years of experience in real estate accounting, he brings a strong financial background and a deep understanding of the complexities of managing assets across multiple markets. His ability to navigate sophisticated financial structures and streamline accounting operations supports accurate, reliable financial reporting for both clients and internal teams.

Brad joined WPM in early 2025. He began his career in public accounting with KPMG and has since held leadership roles overseeing accounting functions for diverse real estate portfolios. His experience spans residential, mixed-use, and commercial properties, where he has led accounting teams, implemented financial systems, and managed complex budgets. His technical expertise and process-driven approach align with WPM’s commitment to strong financial oversight and operational excellence.

Beyond his accounting background, Brad brings firsthand experience in real estate development and ownership, providing valuable perspective on the priorities and challenges facing property owners and investors. Throughout his career, he has supported large and growing portfolios, led system implementations, and served as a resource for both accounting professionals and operational teams. This practical, hands-on experience reinforces WPM’s “ownership mindset” and strengthens the financial support provided to clients.

Brad holds a Bachelor of Science degree in Finance and Accounting from George Mason University and is a licensed Certified Public Accountant.